¶ Savings Receipts/Payments
Use this sub module to deposit cash into an account, withdraw cash from an account, deposit cheques and make payments using the vouchers.
- Cash deposit module is used to receive cash into a customer's account.
- Cash withdrawal option is for withdrawing cash from a customer's savings account.
- The Cheque deposit module is used for receiving customer's cheques ~ local, upcountry or foreign cheques.
- Use this module to make payments using cheque leaves from the cheque book issued at the accounts department. When a customer requests to be issued with a Cheque Book by the Sacco, he/she can use the cheque leaves to make various payments. When such a cheque leaf is presented to a teller with the details of payments to be made, the teller will capture the leaf as a payment voucher.
To access this sub-module, Click on Front Office Management -> Operations -> Teller -> Savings Receipts/Payments.
Click on Savings Receipts/Payments to open:
There are 4 transaction types done by teller on this module (Cash Deposit, Cash Withdrawal, Payment Voucher, Cheque Deposit)
On the same screen, there are a few other tabs; Transaction, Charges & Levies, Teller G/L Account Statement, Customer Account Preview, Customer Preview and Customer Accounts.
Transaction
The transaction tab shows the transaction types that can be done on this module and a mini tab for attaching charges and levies to transactions.
Charges & Levies
This mini tab is alongside the Transaction type tab and will show the charges to be effected on an account as per the transaction type and details.
Teller G/L Account Statement.
Shows the teller transactions that have been done.
Customer Account Preview
Shows Customer's Accounts Mini-Statement, Signatories, Uncleared Cheques and Signing Instructions on each mini-tab.
Customer Preview
Shows Customer individual Particulars, Address and Specimens (IDs, photos and signatures) on each mini-tab.
Customer Accounts
Shows the member's customer accounts.
Summary
The bottom-most section represents customer and teller balances.
The Summary section also has a minimize button next to the title to hide the summaries.
The first 4(Current Available Balance, New Book Balance, New Available Balance and Withdrawable Amount) represent the customer's balance details currently and the new balance after a transaction is done.
The last two (Current Teller Balance and New Teller Balance) represents the teller's balances current and after the teller does a transaction.
¶ Cash Deposit
When making a Cash Deposit:
NOTE: While on this same window (above figure); take note of the "Transaction Type" field.
Make sure the appropriate Transaction has been selected, in this case, Cash Deposit.
Full Account Number - Click on the Full Account Number lookup icon, search for and select the customer; ensure it's a savings account.
The member's details will be populated on the corresponding fields from Account Status to the Book Balance.
Filter Criteria - This can be used as an alternative to the full account number lookup. enter the member's numbers (Member number, account number, mobile line, identity card number) accurately to be able to get the specific member.
Transactions Tab:
On the Transaction window:
Transaction Type - Select Cash Deposit as the Transaction Type.
Pick your preferred count method (Tally-by-Count or Tally-by-Total) and key in the amount presented by the member.
REMEMBER: click on the "reset" Button at the bottom of that pane to re-enter the amount into the system in case you enter erroneous denominations.
The Amount field will be populated by the total of the tally entered.
Reference - Define the deposit Reference i.e. if it's in a school account indicate student name, admission number and class.
There is a minimize icon next to the Cash Deposit title as shown below:
Use this minimize button to minimize the whole transactions tab to show the update button at the bottom like this:
Cross check the customer's details against the presented documents using the customer preview tabs.
Charges attached to this type of transaction will be found o under the Charges & Levies tab.
Click UPDATE Button to complete the process and get the prompt below:
On successful completion you will get a pop-up message confirming that the operation was successful.
A receipt will be printed to that effect.
There will be a follow up re-print prompt you may confirm or cancel if need be.
¶ Cash Withdrawal
When making a Cash Withdrawal:
NOTE: While on this same window (above figure); take note of the "Transaction Type" field.
Make sure the appropriate Transaction has been selected, in this case, Cash Withdrawal.
Full Account Number - Click on the Full Account Number lookup icon, search for and select the customer; ensure it's a savings account.
The member's details will be populated on the corresponding fields from Account Status to the Book Balance.
Filter Criteria - This can be used as an alternative to the full account number lookup. enter the member's numbers (Member number, account number, mobile line, identity card number) accurately to be able to get the specific member.
Transactions Tab:
On the Transaction window:
Define the withdrawal Amount and an appropriate reference for the same operation.
Cross check the customer's details against the presented documents using the customer preview tabs.
Charges attached to this type of transaction will be found o under the Charges & Levies tab.
Click UPDATE Button to complete the process and get the prompt below:
On successful completion you will get a pop-up message confirming that the operation was successful.
A receipt will be printed to that effect.
There will be a follow up re-print prompt you may confirm or cancel if need be.
¶ Cash Withdrawal (Above Limit)
For withdrawals that exceed the maximum allowed amount, an authorization request has to be sent to the appointed authorizing officer.
This is achieved by acknowledging the below prompt:
Declining the above prompt results in termination of the transaction.
Withdrawal requests will then be presented to the Cash Withdrawal Requests sub-module under Treasury to be authorized.
If the authority is granted, the teller can complete the withdrawal by selecting the customer again and entering the same amount that was authorized for withdrawal.
Click UPDATE Button to complete the process and get the prompt below:
The following will be shown:
Select yes and proceed with the transaction, then update to effect the withdrawal.
On successful completion you will get a pop-up message confirming that the operation was successful.
¶ Cheque Deposit
When making a Cheque Deposit:
NOTE: While on this same window (above figure); take note of the "Transaction Type" field.
Make sure the appropriate Transaction has been selected, in this case, Cheque Deposit.
Full Account Number - Click on the Full Account Number lookup icon, search for and select the customer; ensure it's a savings account.
The member's details will be populated on the corresponding fields from Account Status to the Book Balance.
Filter Criteria - This can be used as an alternative to the full account number lookup. enter the member's numbers (Member number, account number, mobile line, identity card number) accurately to be able to get the specific member.
Transactions Tab:
On the Transaction window:
To fill this window:
Drawer - Input the cheque Drawer details (The Drawer is the person/institution issuing the Cheque).
Write Date - Enter the Write Date of the cheque ~ the date the cheque was written.
Bank - Fill the Bank, using the look up icon Select the Drawers Bank, and remember to select the branch where the Cheque has been issued from.
Refer to the window below.
Bank Branch - Select the bank's branch.
Cheque Type - Select the Cheque Type by clicking on the look up icon.
Maturity Date - The Maturity Date of the cheque will be calculated automatically by the system depending on the selected Cheque Type.
Amount - Enter the Amount on the Cheque that is being banked.
Cheque Number - Enter the Cheque Number. (Usually a SIX-digit number).
Reference - Enter the Reference for the cheque deposit.
Cheque Payables:
If the customer wishes to clear loans using the cheque on maturity, the loans will be found under the Cheque Payables tab:
Select the loan(s) to be paid accordingly.
Note: The customers book balance changes after inputting the amount of the cheque but this money will only be available for withdrawal after the cheque matures.
Cross check the customer's details against the presented documents using the customer preview tabs.
Charges attached to this type of transaction will be found o under the Charges & Levies tab.
Click UPDATE Button to complete the process and get the prompt below:
On successful completion you will get a pop-up message confirming that the operation was successful.
A receipt will be printed to that effect.
There will be a follow up re-print prompt you may confirm or cancel if need be.
¶ Payment Voucher
When making a Payment Voucher:
NOTE: While on this same window (above figure); take note of the "Transaction Type" field.
Make sure the appropriate Transaction has been selected, in this case, Cheque Deposit.
Full Account Number - Click on the Full Account Number lookup icon, search for and select the customer; ensure it's a savings account.
The member's details will be populated on the corresponding fields from Account Status to the Book Balance.
Filter Criteria - This can be used as an alternative to the full account number lookup. enter the member's numbers (Member number, account number, mobile line, identity card number) accurately to be able to get the specific member.
Transactions Tab:
On the Transaction window:
Cheque Book # - Look up the voucher number:
Select the cheque book so that all the available cheque leaves/payment vouchers will be displayed under payment vouchers on the lower pane.
Voucher # - Look up for the voucher number by clicking on the voucher number lookup icon:
Select the payment voucher that has been presented:
Payee - Enter the Payee details, Write Date of the voucher, Amount that is on the voucher and Reference regarding the operation/action.
Write Date - Select the voucher's write date.
Amount - Enter the amount to be paid on the voucher.
Notice how the customer balance reduces when you input the payment voucher amount.
Reference - Enter a reference to distinguish the transaction.
Attached Charges & Levies can be viewed on the tab next to the Payment Voucher tab.
Cross check the customer's details against the presented documents using the customer preview tabs.
Click UPDATE Button to complete the process and get the prompt below:
Once the above prompt is acknowledged, a cash withdrawal request prompt will pop up.
NOTE: The payment voucher must be authorized at Treasury Cash Withdrawal Request so that the teller is able to pay using the payment voucher.
Once the payment voucher is authorized, the teller will receive a message and then he/she can be able to pay by repeating the payment voucher process.
Click yes to place the withdrawal request.
On successful completion you will get a pop-up message confirming that the operation was successful.
A receipt will be printed to that effect.
There will be a follow up re-print prompt you may confirm or cancel if need be.